Shipping Policy
♡ Sarah Nicole Accessories is based in Houston, Texas, USA.
Important:
Please ensure your shipping address is accurate before completing your order. If your package is returned due to an incorrect address, including missing apartment numbers or incorrect zip codes, you will be responsible for the reshipping cost.
Domestic Orders (USA):
Processing Time: 1-5 Business Days
We strive to process and ship orders promptly within 1 to 5 business days, excluding weekends and holidays. If you need your order by a specific date (e.g., birthday, event), please email us at beautysaranicole@gmail.com prior to ordering to confirm if we can meet your deadline.
Shipping Time: 2-4 Business Days
Once processed, standard domestic shipping via USPS typically takes 2-4 business days.
Expedited Shipping:
Overnight shipping is available via USPS for $28. Please email us to request expedited shipping.
International Orders:
Processing Time: 1-5 Business Days
Shipping Time: 7-14 Business Days
Allow up to 19 business days in total for international delivery (processing + shipping time). For timely delivery, we recommend placing international orders well in advance.
Customs, Duties, and Fees:
International orders may incur customs, duties, or brokerage fees upon arrival in your country. These charges are determined by your local customs agency and are the responsibility of the recipient. Sarah Nicole Accessories is not liable for these fees or delays caused by customs. Please check with your country’s customs office for more details.
Order Confirmation & Tracking:
Once your order is placed, you’ll receive an email confirmation. When your order ships, a tracking number will be emailed to you, so you can monitor your package.
Shipping Delays:
Delays may occur during holidays, busy seasons, or due to unforeseen circumstances like weather or postal disruptions. While we are not responsible for these delays, we’ll do our best to assist you with tracking your package.
Signature Requirement for High-Value Orders:
For added security, we may require a signature upon delivery for higher-value orders. You will be notified via email if this applies to your order. Please ensure someone is available to sign for your package to avoid delays.
Customized Product Orders:
Customization Time: 2-6 Weeks
Processing + Shipping Time After Customization: 5-14 Business Days
Custom items require additional time for creation. Specific customization timelines are listed in product descriptions. Once an order for a custom product is placed, it cannot be cancelled or refunded after 24 hours.
Refunds & Returns:
For details on refunds, returns, or exchanges, please visit Refund Policy.
Thank you for choosing Sarah Nicole Accessories! Your support means the world to us.