Refund Policy

Refund & Return Policy

Returns & Refunds

At Sara Nicole, we are dedicated to providing high-quality products that you can trust. To ensure every customer receives brand-new, untouched items, we do not accept returns, refunds, or exchanges. This policy is in place to uphold the integrity and hygiene of our products.

However, your satisfaction is extremely important to us. If we make a mistake with your order, such as sending the wrong item or if your item arrives damaged or defective, we are here to make it right. Please refer to the guidelines below:

 

Processing Time Delays:

If your order exceeds the stated processing time, please contact us immediately at beautysaranicole@gmail.com so we can assist you promptly.

 

Damages & Issues:

We ask that you carefully inspect your order upon delivery. If your item is damaged, defective, or incorrect, please notify us within 48 hours of delivery by emailing (beautysaranicole@gmail.com). Be sure to include:

• Your order number

• Clear pictures of the issue

 

This information will allow us to resolve the matter as quickly as possible. If we are not notified within 48 hours, we cannot replace or correct the issue.

 

Cancellations:

• Unfortunately, we cannot process cancellations or refunds.

 

Terms & Agreement:

 

By purchasing from www.saranicolecosmetics.com, you agree to the policies and terms outlined here. These terms are also provided at checkout for your convenience.

 

If you have any further questions or concerns, please email us at beautysaranicole@gmail.com. Thank you for supporting Sara Nicole, and we look forward to exceeding your expectations.